Shipping and Delivery

Shipping and Delivery Information – Gadget World

At Gadget World, we strive to ensure that your orders are processed and delivered with the utmost care and efficiency. Please review our shipping and delivery policy for detailed information.

1. Shipping Destinations

We currently ship to major towns within Kenya.

2. Delivery Timeframes

  • Customers outside Nairobi: Orders will be shipped within 2 business days of order confirmation.

  • Customers in Nairobi: We are committed to providing swift delivery to our customers in Nairobi. Orders will be delivered within 2 hours of order confirmation.

Please note that delivery times are estimates and may vary depending on external factors such as traffic conditions, weather, and other unforeseen circumstances.

3. Shipping Partners

For shipments outside Nairobi, we utilize the services of trusted courier partners such as G4S and Wells Fargo. These partners have a proven track record of reliable and secure delivery services.

4. Shipping Costs

Shipping costs are calculated at the checkout based on the delivery location and the weight of the items in your order. Please review the shipping costs before completing your purchase.

5. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information. This allows you to monitor the status of your delivery and estimated arrival time.

6. Delivery Confirmation

Upon successful delivery, our courier partners will obtain a confirmation signature. Please ensure that someone is available at the delivery address to receive and sign for the package. In case of any issues, please contact us immediately.

7. Contact Information

If you have any questions regarding your order, shipping, or delivery, please feel free to contact our customer service team at:

8. Unforeseen Circumstances

Please be aware that unexpected events, such as natural disasters or other emergencies, may impact shipping times. Gadget World is committed to keeping customers informed in such situations and will do its best to minimize disruptions.

Thank you for choosing Gadget World. We appreciate your trust in our products and services. If you have any further inquiries, do not hesitate to reach out to our customer

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